Meet your chauffeur
Hi there, I am Craig, your Cadillac owner and Chauffeur. My aim is to ensure that your special day or event is enhanced by being chauffeured in a courteous and professional manner in my beautiful 1957 Cadillac.
My background is very much customer service based in various industries. What does this mean for you? Well it means that as you are my potential client, I know that you being made to feel special and having a bespoke service for your special day or event is paramount. I want to ensure that I do my very best to accommodate all of your requirements and requests.
I started my career working my way up the corporate ladder to supervising a training team on how to provide top quality customer care and customer service. I too, am also a customer or a client on a daily basis and I have suffered poor customer service so I am well aware that nothing is more frustrating. I therefore endeavour to provide you with the very best service that I can to make your special day so memorable for all the right reasons.
As well as working in the corporate market, I have also worked extensively for the past 30 years in the entertainment industry performing in and managing Function / Wedding Bands in the UK and in Europe. This career has enabled me to work at many hundreds of Weddings and corporate events over the years, giving me unique wedding day and special event experience that few can match.
When you make your first contact with American car hire, it will be me who takes your call, it will be me who will guide you through and help you plan your day in meticulous detail and it will be me who chauffeurs you on your big day, so there can be no breakdown in any communication. I will be with you all the way from start to finish.
Over the years, I have built up an enviable reputation for reliability and outstanding customer service. I have also made many friends and business associates within the Wedding industry, so if you want to discuss any other options on top of your wedding car hire, such as entertainment (Bands, Disco’s etc), wedding photographer or videographer, flowers, venues, cakes etc then please feel free to ask and I will be more than happy to guide you through the options available to you that could save you time and money.
Here at American car hire, I understand that the planning of any wedding can be stressful. My goal is to take all of that stress away, allowing you – my valued client, to relax and enjoy your magical day that you can look back on in years to come with fond and lasting memories.
Whilst I fully welcome internet enquiries, nothing beats giving a customer confidence more than speaking to them directly, either over the telephone or in person, so please feel free to contact me to discuss, in person, your “wish list” for your big day.
Let's talk about booking "Norma Jean"